Tajrivo Support
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TAJRIVO HELP CENTER

How can we help?

Get help with mobile top ups, gift cards, card payments, referral earnings and your Tajrivo account.

📱
Mobile Top Up

Help with failed, delayed or incorrect mobile top ups.

🎁
Gift Cards

Help with gift card purchases, delivery and order status.

💳
Card Payment

Help with card payments, payment confirmation and charged transactions.

👤
Account

Login, profile, account access and security support.

FAQ

Frequently Asked Questions

Quick answers to common Tajrivo questions.

Most mobile top ups are processed quickly. In some cases, the mobile operator may take additional time to complete the transaction.
Check the transaction status first. If your card was charged but the top up was not delivered, keep your transaction ID and contact Tajrivo Support so the payment and provider result can be reviewed.
Open Transactions from your Tajrivo dashboard to review your mobile top up activity and supported purchase history.
Keep your order or payment information and contact Tajrivo Support. Include as much purchase information as possible so the order can be checked.
Share your Tajrivo referral code with a friend. When an eligible referral activity is completed, your referral earnings are recorded in your Referral & Earnings section.
No. Tajrivo Support should never ask you to send your password, verification code or complete card details through chat, email or a support ticket.
CONTACT SUPPORT

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Describe your issue and include a transaction or order ID when available.

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